PokeNest support

Help for your collection.

Quick answers about scanning, prices, iCloud and purchases.

Scanning

Use a clean background, diffuse light and keep the whole card inside the frame.

Catalogue & prices

Availability can vary by card, language, variant and market source.

iCloud sync

Enable iCloud Drive and use the same Apple Account on each device.

Purchases

Manage, cancel or restore purchases through your Apple Account.

Language & currency

Interface, card catalogue and display currency are separate settings.

Common questions

Answers without the runaround.

How do I restore a purchase?

Open PokeNest, go to the purchase screen or Profile, and choose Restore Purchases while signed in with the Apple Account used for the original purchase.

Why is a price unavailable?

A matching market reference may not exist for that card, language or variant. PokeNest keeps it in your collection and marks it as unpriced.

How do I delete my collection data?

Delete cards and albums in the app. For synced data, also manage PokeNest in your Apple Account’s iCloud storage.

Contact

Still need help?

Email us with your app version, iOS version and a short description of the problem.